Identified gaps in the field of social services and innovation for vulnerable groups

by Oct 20, 2021News0 comments

Identified gaps in the field of social services and innovation for vulnerable groups

by | Oct 20, 2021

GAP Analysis and improvement of social services and social innovation for vulnerable groups” was realized within the project “ Better Social Inclusion through strengthened IRIS CSOs Network“, funded by the European Union, and the results of the Analysis were presented at Public hearings held in Brčko, Sarajevo and Banja Luka.

The last of the three Public hearings were held in Banja Luka on September the 16th and was preceded by Public hearings in Sarajevo on August the 31st and Brčko on June the 1st 2021.

All Public hearings were attended by representatives of local authorities and institutions, SDI municipalities, IRIS BaH network, representatives of civil society organizations, and a Public hearing in Brčko was attended by the representatives of the Delegation of the European Union.

Participants of the Public Hearings were introduced to the most important parts of this document, which consists of five chapters:

1. Introduction to analysis,

2. Social services for vulnerable groups in Bosnia and Herzegovina,

3. Social innovations and development of social entrepreneurship in Bosnia and Herzegovina,

4. The impact of the COVID-19 pandemic on the social protection system,

5. Conclusions and recommendations of institutions in the field of social protection and CSOs that are social service providers.

The Analysis aims to identify gaps concerning the current situation when it comes to the legal framework on social services for vulnerable groups matter.

The main conclusion is that social protection in Bosnia and Herzegovina, as an activity of general interest to the society, is characterized by an overload of large workload (especially administrative), a daily complication of social needs, a large number of beneficiaries, lack of specialized and development institutions, insufficient number of professionals and the real risk of their professional burnout, as well as the lack of adequate monitoring and evaluation.

GAP Analysis and improvement of social services and social innovation for vulnerable groups”  is available HERE.