Defined frameworks for opportunities to improve the capacity of social service providers

by Feb 7, 2022News0 comments

Defined frameworks for opportunities to improve the capacity of social service providers

by | Feb 7, 2022

The document „Annual Information Sharing – Improving the Quality of CSO Standards for Social Service Providers (Annual Briefing 2021)” was developed within the project „Better Social Inclusion through strengthened IRIS CSOs Network“, implemented by LIR Civil Society and Arbeiter- Samariter- Bund Deutschland Ev, with the financial support of the European Union.

During the preparation of this document, the high motivation of civil society organizations was recognized, and the knowledge gathered in it is an instrument for advocating for the improvement of the quality of social services and standards in Bosnia and Herzegovina. This document is also a tool for recognizing social entrepreneurship based on social inclusion, as an innovative and sustainable approach to achieving social well-being, with an emphasis on marginalized and vulnerable social groups.

It consists of the following chapters:

  1. Introduction,
  2. Review of the development of the social protection system and social innovations / social entrepreneurship in Bosnia and Herzegovina,
  3. Achievements of the Iris Network,
  4. Research in the field of improving quality standards for the provision of social services in Bosnia and Herzegovina,
  5. Conclusion and recommendations for policy makers, local communities / public institutions in the field of social protection and civil society organizations, members of the IRIS network.

The main conclusions indicate the readiness to improve the quality of life of all citizens in Bosnia and Herzegovina, while respecting their needs and respecting existing or potential vulnerability, and the fact that given the sensitive area of social protection, the severity of change and uncertain economic situation throughout Bosnia and Herzegovina, it is expected that the development of the social protection system in the Republic of Srpska, the Federation of BiH and the Brčko District requires time, resources and continuous motivation of policy makers.

The document “Annual Information Sharing – Improving the Quality of CSO Standards for Social Service Providers (Annual Briefing 2021)” is available at the link.